How do I return my items?
If you would like to return your item/s please follow the steps below.
STEP 1: Email us at customercare@lucentecollective.com.au within 10 days of your delivery notifying us of your return.
STEP 2: One of our team will respond to you asap with a return authorisation number.
STEP 3: Please follow the steps in our Returns form which was included in your delivery to make sure your return complies with our returns policy.
STEP 4: Wrap up and send your order back to:
Lucente Collective
Shop E 769 Glenferrie Rd Hawthorn Vic 3122